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case study

Clayton Park Models

work - Clayton Park Models

Rebranding outdoor hospitality for B2B

Industry-wide, Park model builder-to-consumer sales were unstable. Lakeside Homes, a builder of park model homes, approached us looking to increase sales, and in pursuit of a new website capable of lead generation. Quickly diving into discovery revealed a greater opportunity: To rebrand, reposition, and transform Lakeside from B2C to a B2B outdoor hospitality brand.

project services

What We Did

 
 
Brand Strategy & Development

Creative Consulting

Research & Competitive Analysis

Brand Positioning

Name Development

Logo & Visual Identity Design

Verbal Identity Development

Marketing Strategy & Support

Messaging Strategy

Copywriting & Editing

Email Marketing

Trade Show Design & Strategy

Web Services

Frontend & Backend Website Development

Content Management

research & competitive analysis
brand positioning

Laying the Foundation

Park model homes’ builder-to-consumer sales were unstable. But with Lakeside gaining momentum in B2B markets (plus our research pointing to more growth potential in B2B), we helped the brand transform and meet growth where growth is happening.

Launching into interviews with existing and prospective B2B client partners, we formed our findings into a comprehensive marketing strategy report. This report guided a half-day creative exercise alongside the client team, allowing us to collaboratively define a new way forward.

LOGO & VISUAL IDENTITY DESIGN
VERBAL IDENTITY DEVELOPMENT

Building the B2B Brand

B2B audience research revealed that Clayton adjacency—Clayton is the builder behind Lakeside—was one of Lakeside’s highest brand benefits and competitive differentiators.

We updated the brand name to Clayton Park Models—a powerful, crystal clear naming construct pairing Clayton’s solid reputation with the well-known industry classification (Park Models). Next up we delivered a fresh logo, color palette and extended visual identity.

We developed Clayton Park Models’ verbal identity too, immediately employing the new voice to guide internal communications about the brand shift. A move often overlooked or taken for granted, our top priority was to help Clayton clearly communicate this change within their own ecosystem.

TRADE SHOW STRATEGY & DESIGN

The Launch: Brand Strategy, OHCE & Beyond

During every step of this work we collaborated with Clayton’s team. We invited them to our office and broke out the sticky notes to plan a B2B audience journey and define marketing moves to successfully meet new prospects at every turn. Step one: Help Clayton Park Models show up big at OHCE™, the Outdoor Hospitality Conference & Expo®.

FRONTEND & BACKEND WEBSITE DEVELOPMENT
CONTENT MANAGEMENT

Finally, The New Website 

The new Clayton Park Models website is designed to spotlight community and resort partners—new audiences for the brand. This design decision helps to outwardly clarify the new B2B brand positioning and will help close sales with future prospects.

With all the research that led to this website, Clayton Park Models emerged with a far stronger brand, and far stronger website, than if we had simply refreshed the existing Lakeside site for lead generation, which was the original request. Thankfully, our research led us all down the right path the first time.